Welcome to Finapp Bank. By creating an account, using our mobile app, website, or any of our financial services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using Finapp services.
1. Definitions
• Account – Any account you open or access through Finapp, including checking, savings, or wallet accounts.
• User – Any individual or entity who accesses or uses Finapp services.
• Services – All banking, transfer, payment, and digital wallet functions provided through Finapp.
• Platform – Finapp’s website, mobile app, or API network.
2. Eligibility
To use Finapp services, you must:
• Be at least 18 years old (or the legal age of majority in your region).
• Provide accurate personal information during registration.
• Comply with all applicable financial laws and regulations.
• Not use Finapp for any fraudulent, illegal, or unauthorized activity.
3. Account Registration
When creating a Finapp account, you agree to:
• Provide complete and accurate information.
• Maintain the confidentiality of your login credentials.
• Immediately notify Finapp of any unauthorized use of your account.
• Accept that Finapp may suspend or terminate your account for violation of these terms.
Finapp reserves the right to verify your identity using valid government-issued documents or third-party verification systems.
4. Account Usage and Responsibilities
• You are solely responsible for all activities conducted under your Finapp account.
• You must ensure your device and login information are secure.
• Finapp may place transaction limits based on your verification level, account type, or regulatory requirements.
• We may hold or delay transactions for fraud or compliance checks.
5. Deposits and Withdrawals
• Deposits may be made through supported payment channels as displayed on the Finapp platform.
• Withdrawal requests must originate from the same user and account.
• Processing times may vary based on network and partner banks.
• Finapp is not responsible for delays caused by third-party payment processors or banks.
6. Transfers and Payments
• All money transfers, bill payments, or peer-to-peer transactions are final and irreversible once confirmed.
• You are responsible for verifying recipient details before confirming transactions.
• Finapp is not liable for losses arising from incorrect recipient information or user mistakes.
7. Fees and Charges
Finapp may charge transaction, maintenance, or service fees, which will be displayed on the app or website.
We may revise fees at any time with prior notice through digital or email communication.
8. Privacy and Data Protection
Your privacy is important to us.
Finapp collects and processes personal data in accordance with our Privacy Policy.
By using Finapp, you consent to the collection, use, and sharing of your data for security, compliance, and operational purposes.
9. Security and Fraud Prevention
Finapp employs encryption and industry-standard security protocols.
However, you acknowledge that no online service is completely secure.
You must protect your device, password, and verification codes.
Suspicious transactions may be investigated or blocked pending review.
10. Suspension and Termination
We reserve the right to suspend or permanently close your account if:
• We suspect fraud or money laundering.
• You breach these terms.
• Required by law enforcement or regulatory authorities.
Remaining funds may be withheld or refunded following compliance checks.
11. Intellectual Property
All content, logos, and materials on Finapp platforms are owned by Finapp or its licensors.
You may not copy, reproduce, or distribute any content without our written consent.
12. Limitation of Liability
Finapp shall not be liable for:
• Indirect, incidental, or consequential damages.
• Loss of funds resulting from user negligence or incorrect inputs.
• Service downtime or unavailability due to system maintenance or external providers.
To the fullest extent permitted by law, Finapp’s total liability shall not exceed the total fees you paid to Finapp in the preceding six (6) months.
13. Dispute Resolution
Disputes shall first be resolved amicably by contacting Finapp Customer Support.
If unresolved within 30 days, disputes will be settled by arbitration or a competent court in your jurisdiction, depending on applicable law.
14. Changes to These Terms
Finapp may modify or update these Terms at any time.
You will be notified of major updates via email or app notifications.
Continued use of our services constitutes your acceptance of the updated Terms.
15. Contact Us
For inquiries or complaints, contact:
Finapp Bank Customer Care
📧 Email: support@finapp.com
🌐 Website: www.finapp.com
📍 Address: 123 Finapp Plaza, New York, USA
© 2025 Finapp Bank. All Rights Reserved.